How to Pay Mobily Bill in Saudi Arabia

If you are on a Mobily postpaid plan, a bill is generated every month, and you have to pay it to keep your line active. The good news is that paying takes only a few minutes, and you do not need to visit a store unless you want to.

You can pay your Mobily bill in four ways: the Mobily app, SADAD through your bank, the Mobily Pay wallet, or in person at a Mobily store. This guide walks through each method, what you need for it, and how to check your bill amount before you pay.

Paying your Mobily bill at a glance

MethodWhat you needBest for
Mobily appThe app and a debit or credit cardThe fastest way — pay from anywhere.
SADADYour bank app and your Mobily account numberPaying from any Saudi bank, no card needed in the app.
Mobily PayThe Mobily Pay wallet appOne-click wallet payment.
Mobily storeYour bill or account numberCash payment or help in person.

1. Pay your Mobily bill in the Mobily app

This is the simplest method for most people. The Mobily app lets you pay bills with a debit or credit card, and your bill amount is shown in the app before you pay, so there is no guessing.

Open the Mobily app and log in. Go to your bills or payments section, select the bill you want to pay, and pay with your card. Once the payment goes through, save the receipt or reference number the app shows you — keep it until the bill shows as paid.

If a card payment fails in the app, check that your card details are correct and try again. If it still fails, use SADAD instead (method 2 below) rather than trying the same card over and over.

2. Pay your Mobily bill through SADAD

SADAD is Saudi Arabia’s national bill payment system. It lets you pay bills from your bank’s app, online banking, or an ATM, without visiting any office. Mobily is a SADAD biller, so your bill can be paid this way from any Saudi bank.

Open your bank’s mobile app and go to Bill Payments or SADAD Payments. Search for Mobily by name, then enter your Mobily account number — you will find it on your bill or in the Mobily app. Check that the amount shown matches your bill, confirm the payment, and keep the reference number.

Public SADAD biller lists show Mobily under biller code 005. If your bank asks for a code, that is the one listed — but always check that the name shown on screen is Mobily before you confirm, because the name is what matters.

If your bill does not appear in SADAD yet, it may simply not have been uploaded. Wait a day or two and try again before assuming something is wrong.

3. Pay with Mobily Pay

Mobily Pay is a digital wallet licensed by the Saudi Central Bank. Through the app you can pay your bills in one click, and it supports both SADAD payments and Mobily payments.

Open Mobily Pay, choose the bill payment option, select Mobily, enter your account number, and confirm the amount. Like the other methods, keep the payment reference until your bill shows as paid.

4. Pay at a Mobily store

If you prefer to pay in cash, or you want someone to help you, visit a Mobily store with your bill or your account number. The staff can take the payment at the counter and confirm it on the spot.

What your Mobily bill should look like

Your monthly bill is normally your plan’s monthly charge. These are the standard postpaid monthly charges, including VAT:

PlanMonthly charge (SAR, including VAT)
Postpaid 6574.75
Postpaid 100115
Postpaid 150172.50
Postpaid 200230
Postpaid 300345
Postpaid 400460

Your bill can be higher than the plan charge if you used services outside your plan, such as extra data or international calls. Check the breakdown in the Mobily app if the amount surprises you — the app shows what each charge is for.

Check your bill amount before you pay

It is worth checking the amount first, so you pay the right figure:

  • Open the Mobily app — your current bill is shown on the dashboard.
  • Dial *1411# to check your balance.
  • On a postpaid line, you can also send a blank SMS to 1411.
  • Or call customer care on 1100 and ask for your outstanding bill amount.

If your payment does not go through

ProblemWhat to do
Bill not showing in SADADWait a day or two and try again — the bill may not be uploaded yet.
Card payment fails in the appCheck your card details, then try SADAD or Mobily Pay instead.
Paid, but the bill still shows unpaidAllow some time for the payment to update, keep your reference number, and call 1100 if it still shows unpaid.
Amount looks wrongCompare it with the plan charges above and check the breakdown in the app.
You are on prepaidPrepaid lines do not get a monthly bill — you top up instead. See our guide on how to recharge Mobily.

Related guides

Frequently asked questions

How do I pay my Mobily bill online?

The easiest way is the Mobily app — log in, open your bill, and pay with a debit or credit card. You can also pay online through SADAD in your bank’s app by searching for Mobily and entering your account number.

What is Mobily’s SADAD biller code?

Public SADAD biller lists show Mobily under code 005. In most bank apps you can simply search for Mobily by name instead of typing a code — either way, check that the name shown is Mobily before you confirm the payment.

Can I pay my Mobily bill without the app?

Yes. Use SADAD through your bank’s app, online banking, or an ATM, or pay in person at a Mobily store with your bill or account number.

How do I check my Mobily bill amount?

Open the Mobily app, where your current bill is shown. You can also dial *1411#, send a blank SMS to 1411 on a postpaid line, or call 1100 and ask.

I am on prepaid — do I get a monthly bill?

No. Prepaid lines have no monthly bill. You recharge when your balance runs low, with a voucher, the Mobily app, or SADAD. See our guide on how to recharge Mobily.

Last updated: 6 November 2026

Edited by Ali.

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