How to Activate Mobily Internet Packages: SMS, App & Website
Learn how to activate Mobily internet packages, subscribe through SMS, buy data bundles from the Mobily app or website, recharge online, and check your remaining data balance.
Last checked: 23 October 2026.
Table of Contents
Mobily Internet Package Activation Overview
Almost every Mobily package activates the same way: one SMS with a short code to 1100. What changes is only the code. This page gathers the methods in one place — SMS, the *1100# menu, and the app — plus the three mistakes that make activation “fail” when nothing is actually broken: not enough balance, an old plan still active, and starting to use data before the confirmation SMS arrives.
Best Activation Method for You
Method 1 — SMS (fastest)
Send the package code to 1100 from the Mobily SIM you want it on. Examples: 75 (Prepaid 75), 6100 (1GB data bundle), 4930 (unlimited data bundle), 7867 (Visitors 50). Wait for the confirmation SMS before using data.
Method 2 — USSD menu
Dial *1100# and follow the menu to packages — useful when you don’t know the exact code.
Method 3 — Mobily app
Open the app → Packages/Add-ons → pick the plan → confirm. Best for router/data SIMs and for postpaid add-ons.
Method 4 — Branch/website
Postpaid plans and fiber have NO SMS codes — subscribe via the app, mobily.com.sa or a branch.
When Activation Fails
- Balance too low: prepaid subscriptions deduct the full price incl. VAT at activation. Top up first (dial *1400*card number# with a recharge card).
- Another plan is active: some plans block a second subscription. Stop the old one first — send 0 + its code to 1100 (e.g. 075), or check what’s active with *1411#.
- No confirmation SMS: don’t re-send the code repeatedly; you can be charged twice if the first attempt actually went through. Check *1411*1# — if the data is there, you’re subscribed.
How to Activate Mobily Internet Packages Through SMS
If you know the activation code, SMS is the fastest method.
Open Messages
Open the SMS app on your phone and create a new message.
Type Code
Type the package activation code, such as 6100 for a listed 1GB data bundle.
Send to 1100
Send the code to 1100 and wait for the confirmation message.
How to Buy Mobily Internet Packages Through the App
The Mobily app is one of the easiest ways to manage your packages, balance, recharge, and subscriptions.
Open App
Download and open the Mobily app from the App Store or Google Play.
Log In
Enter your Mobily number and verify with the OTP code.
Subscribe
Go to Plans or Shop, choose your package, and tap Subscribe or Buy Now.
How to Buy a Mobily Internet Plan Through the Website
You can also subscribe to Mobily internet packages through the official Mobily website.
| Step | What to Do |
|---|---|
| 1 | Open the official Mobily website. |
| 2 | Go to Mobily Plans or internet packages. |
| 3 | Select prepaid, postpaid, data bundle, or the package type you need. |
| 4 | Choose your plan and click Buy Plan or Subscribe. |
| 5 | Enter your ID, residence, or required account details. |
| 6 | Complete payment and wait for activation confirmation. |
How to Check Mobily Data Balance
If you want to check Mobily internet balance, data balance, MB balance, or package remaining data, use one of the methods below.
| Method | How to Check | Best For |
|---|---|---|
| USSD Code | Dial *1411# | Fast check without internet |
| SMS | Send 1 to 1411 | Simple balance confirmation |
| Mobily App | Open the app and check your dashboard | Package, balance, and expiry details |
| Helpline | Call 1100 and choose balance inquiry | Voice support |
How to Recharge Mobily Internet
You can recharge Mobily online through the Mobily app, the official Mobily website, recharge cards, or supported payment channels. After recharging, you can activate your internet package through SMS, app, or website.
Common Mobily Activation Issues
| Issue | Likely Reason | What to Do |
|---|---|---|
| Package not activated | Insufficient balance or pending confirmation | Check balance and wait for confirmation SMS. |
| Wrong code error | Old or incorrect activation code | Confirm latest code from Mobily app or website. |
| Internet not working | Inactive package, APN issue, or network problem | Restart phone, check package status, and verify APN settings. |
| Slow internet | Coverage issue, fair usage policy, or low remaining data | Check coverage, balance, and package terms. |
Frequently Asked Questions
How do I activate a Mobily internet package?
Send its code by SMS to 1100 (for example 7080 for the 100GB data bundle), or dial *1100#, or subscribe in the Mobily app. Wait for the confirmation SMS.
How long does Mobily activation take?
Usually under a minute. If no confirmation arrives within a few minutes, check *1411*1# before trying again — repeat attempts can double-charge you.
Can I activate a package on my router SIM?
Yes — through the Mobily app, or by putting the SIM in a phone briefly and sending the code to 1100.
Why did my activation fail?
The three common reasons: balance below the plan price, another conflicting plan still active, or the plan has no SMS activation at all (postpaid and fiber are app/branch only).
Related Mobily Guides
Use these guides to find the package you want to activate.
Conclusion
Activating Mobily internet packages is simple once you know the correct method. SMS activation is fastest when you have the code, the Mobily app is easiest for managing packages, and the website works well for buying or switching plans online.