How to Check Mobily Balance and Data in Saudi Arabia

Running out of data in the middle of something is annoying, and it is usually easy to avoid. A quick balance check tells you how much credit and data you have left, so you know whether to recharge, change your package, or simply carry on.

The fastest check needs no internet at all. Dial *1411# from your Mobily SIM and your balance and remaining package benefits appear on screen. If you only want your main credit, or you are on postpaid, there are slightly different options — here they are, all in one place.

Last updated: 27 October 2026.

Check Mobily balance at a glance

All of these checks are free, and the USSD codes work without mobile data or Wi-Fi. If your phone has two SIMs, make sure you select the Mobily line before you dial, or the check will run on the wrong SIM.

Method 1: Dial *1411# (fastest)

1. Open the phone app on the phone with your Mobily SIM in it.
2. Dial *1411# and press call.
3. A message appears with your balance and the benefits left in your package, such as data and minutes.

This is the check to use when your internet has suddenly stopped. If it shows little or no data left, your package has run out or expired, and a recharge or a new package is the next step — not a settings fix.

Recharge methods: How to Recharge Mobily

Method 2: Dial *1411*1# for main credit only (prepaid)

If you only want to know how much money credit you have, without the package breakdown, dial *1411*1#. This is handy before you activate a new package, because it confirms you have enough credit for it first.

Every code in one place: Mobily Internet Package Codes

Method 3: Blank SMS to 1411 (postpaid)

On a postpaid line, your “balance” works differently — you are tracking usage against your monthly plan, not prepaid credit. Sending a blank SMS to 1411 gives you a summary of your remaining data and minutes. Your monthly bill itself is separate, so do not confuse remaining package benefits with the amount you owe.

Method 4: Check in the Mobily app

Open the Mobily app and look at the dashboard on the home screen. It shows your balance, your remaining data and your active packages in one place, and it is the best fallback when a USSD code is not giving you a clear answer. From the app you can also manage your subscriptions — for example, if you decide to stop a package renewing, the steps are here: How to Cancel Mobily Package. Full plan details: Mobily Prepaid Packages

What the result means

• Balance shown, data at zero: your package has run out. Recharge or activate a new bundle; your credit alone does not restore data.
• Data left but internet not working: try switching mobile data off and on, restarting the phone, and checking your APN settings. APN guide: Mobily APN Settings
• Package expiry approaching: use the remaining data before it expires, because unused benefits do not all carry over — it depends on your plan.
• Postpaid line showing usage, not credit: that is normal. Track the bill separately in the app.

If the check does not work

Work through these in order: confirm you dialled from the Mobily SIM (dual-SIM phones often default to the other line); re-dial *1411# exactly, with nothing added; restart the phone and try again; then check in the Mobily app. If it still fails, call Mobily customer care on 1100 from your Mobily line. One caution: other websites list extra balance codes that Mobily itself does not publish. If a code you found elsewhere does not work, do not keep trying random codes — use the app or call 1100 instead.

FAQs

Edited by Ali.