How to Cancel Mobily Package: Stop Auto-Renewal for Data Bundles, Prepaid and Flex Plus

Most Mobily packages renew on their own. That is handy when you want to keep the same plan, but not when you are changing plans, leaving Saudi Arabia, or simply do not want another charge next month. The good news is that stopping the renewal takes one text message — if you send the right code for your type of package.

There is one thing to get clear first: on Mobily, “cancelling” usually means stopping auto-renewal, not switching your data off straight away. Your current package keeps working until its validity ends, and it simply does not renew after that. Here are the exact codes for data bundles, prepaid monthly plans and Flex Plus, plus how to check that it worked.

Last updated: 26 October 2026.

Stop at a glance

Package typeCode to send to 1100What happens
Data bundleIts own stop code (table below)Bundle runs until expiry, then does not renew
Prepaid monthly plan0 + activation code (for example, 030)Plan runs until its 4 weeks end, then does not renew
Flex Plus2552 (or dial *2552#)Plan runs until expiry, then does not renew

Send the code as an SMS to 1100 from your Mobily SIM, on its own, with nothing else in the message. Wait for Mobily’s confirmation message before you assume it is done.

Data bundles stop codes

DataValiditySubscribe codeStop code
150MB15 days75000750
500MB15 days51005102
1GB30 days61006102
2GB30 days72007202
5GB30 days73007302
36GB + 36GB social30 days70507052
10GB90 days60706072
46GB + 46GB social30 days63006302
20GB90 days82008202
70GB + 96GB social60 days70907092
50GB90 days80708072
100GB30 days70807082
115GB + 115GB social90 days80808082
Unlimited30 days49304932
Unlimited90 days49904992

Two bundles have no stop code listed: the 300GB (90 days) and 600GB (180 days) bundles. Those two do not auto-renew, so there is nothing to stop — they simply end when their validity runs out. If you are unsure which bundle you have, check first rather than guessing a code.

Full bundle details: Mobily Data Bundles.

Prepaid monthly plans — send 0 + plan code

PlanActivation codeSend to 1100
Prepaid 3030030
Prepaid 7575075
Prepaid 1101100110
Prepaid 1501500150
Prepaid 150 Data Booster150D0150D
Prepaid 1801800180
Prepaid 2202200220
Prepaid 3603600360

So, for example, to stop Prepaid 75 renewing, send 075 to 1100. Your minutes and data from the current 4-week period stay available until they expire.

Full plan details: Mobily Prepaid Packages.

Flex Plus

Send 2552 by SMS to 1100, or dial *2552#. That stops auto-renewal for your Flex Plus plan, while your current benefits run until the end of their validity. Flex Plus benefits do not carry over to the next period, so use them before they expire.

How to check it worked

  1. Wait for Mobily’s confirmation SMS. If none arrives, check you sent the code to 1100 from the right SIM — dual-SIM phones often default to SIM 1.
  2. Dial *1411# for your overall balance and package summary, or *1411*1# for remaining data. Full guide: Mobily Balance Check.
  3. Open the Mobily app and look at your active subscriptions. The app is also the fallback if an SMS code keeps failing: manage the subscription there, or call Mobily customer care on 1100.

If the code does not work

Common causes in order: you sent the code to the wrong number (it must be 1100, not 1411); you added extra text to the message; you used the activation code instead of the stop code (for data bundles these are different — 7080 activates 100GB, but 7082 stops it); or you are trying to stop a bundle that has already expired. Re-send the exact stop code on its own, then check in the app. If it still fails, call 1100.

Stopping renewal is not the same as recharging

Stopping auto-renewal does not add balance, and adding balance does not stop renewal. If you have just topped up and also want to change plans, do both steps: stop the old plan’s renewal, then activate the new plan once the old one ends.

Recharge methods: How to Recharge Mobily.

Every code in one place: Mobily Internet Package Codes.

Activation guide: How to Activate Mobily Internet Packages.

FAQs

How do I cancel my Mobily package?

Send the stop code for your package type by SMS to 1100: the bundle’s own stop code for data bundles, 0 + the plan code for prepaid monthly plans (for example, 030), or 2552 for Flex Plus. Your package keeps working until its validity ends.

Does cancelling stop my data immediately?

No. Stopping auto-renewal only prevents the next renewal. Your current data, minutes and validity stay available until they expire.

What is the Mobily code to stop the 100GB bundle?

Send 7082 to 1100. That stops the 100GB data bundle (activation code 7080) from auto-renewing.

How do I stop Flex Plus auto-renewal?

Send 2552 by SMS to 1100, or dial *2552#. This applies to all Flex Plus plans.

What if I sent the wrong code?

Check your balance and active packages with *1411# or in the Mobily app. If you accidentally activated a package, send its stop code to 1100, and call 1100 if anything looks wrong.

Edited by Ali.

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