Mobily APN Settings 2026 – Android, iPhone & Router Setup Guide
If your Mobily internet is not working after inserting a SIM card, the APN settings may need to be configured manually. This guide covers the correct Mobily APN settings for Android phones, iPhones, Samsung devices, and mobile routers in Saudi Arabia — including both prepaid and postpaid configurations.
Updated: 23 October 2026 — prices and codes re-checked against Mobily’s current offers.
Mobily APN Settings at a Glance
| Setting | Prepaid | Postpaid |
|---|---|---|
| APN Name | Mobily Prepaid | Mobily Postpaid |
| APN | web2 | web1 |
| Proxy | Leave empty | Leave empty |
| Port | Leave empty | Leave empty |
| Username | Leave empty | Leave empty |
| Password | Leave empty | Leave empty |
| MCC | 420 | 420 |
| MNC | 03 | 03 |
| APN Type | default | default |
| APN Protocol | IPv4 | IPv4 |
Quick rule: If you are on a prepaid Mobily SIM, use APN: web2. If you are on a postpaid plan, use APN: web1. This is the most common fix for Mobily internet not working.
How to Set Mobily APN on Android
- Open Settings on your Android phone
- Tap Connections or Network & Internet
- Tap Mobile Networks
- Tap Access Point Names (APN)
- Tap the + button to add a new APN
- Enter the APN details from the table above (use web2 for prepaid, web1 for postpaid)
- Tap Save
- Select the new APN by tapping the circle next to it
- Restart your phone to apply the settings
Samsung Galaxy APN Settings for Mobily
On Samsung Galaxy phones, the APN path may be slightly different. Go to Settings → Connections → Mobile Networks → Access Point Names. Tap the three-dot menu in the top right and select New APN. Enter the same values from the table above and save.
Xiaomi, Huawei, and Oppo APN Settings for Mobily
On Xiaomi (MIUI), go to Settings → SIM cards & mobile networks → Mobily SIM → Access Point Names. On Huawei, go to Settings → Mobile Network → APN. Add a new APN and enter the same values from the table above.
How to Set Mobily APN on iPhone
- Open Settings on your iPhone
- Tap Cellular or Mobile Data
- Tap Cellular Data Options
- Tap Cellular Data Network or Mobile Data Network
- Under Cellular Data, enter APN: web2 (prepaid) or web1 (postpaid)
- Leave all other fields empty
- Go back and toggle Cellular Data off and on
- Restart your iPhone if internet still does not work
Note for iPhone users: On iOS 15 and later, Mobily APN settings are usually configured automatically when you insert the SIM. You may not see the APN menu at all, which means the settings have already been applied. If your internet is still not working, try restarting your phone first before changing any settings.
Mobily MMS APN Settings
If you cannot send or receive picture messages (MMS) on Mobily, you need to configure a separate MMS APN.
| Setting | Prepaid MMS | Postpaid MMS |
|---|---|---|
| APN Name | Mobily MMS Prepaid | Mobily MMS Postpaid |
| APN | mms2 | mms1 |
| MMSC | http://10.3.3.133:9090/was | http://10.3.3.133:9090/was |
| MMS Proxy | 10.3.2.133 | 10.3.2.133 |
| MMS Port | 8080 | 8080 |
| MCC | 420 | 420 |
| MNC | 03 | 03 |
| APN Type | mms | mms |
Mobily APN Settings for Mobile Routers
If you are using a Mobily MiFi, pocket WiFi, or 4G/5G router, the APN settings are the same as Android. Log in to your router admin panel (usually at 192.168.0.1 or 192.168.8.1), go to the mobile network or APN settings section, and enter:
- APN: web2 (for prepaid router SIM)
- APN: web1 (for postpaid router SIM)
- Authentication: None
- All other fields: leave empty
This works for Huawei routers, TP-Link routers, and other brands commonly used with Mobily SIM cards in Saudi Arabia.
Mobily Internet Not Working — Troubleshooting
| Problem | Likely Cause | Fix |
|---|---|---|
| No internet after SIM insert | APN not configured | Add APN manually using web2 or web1 |
| Internet slow or dropping | Wrong APN type selected | Make sure APN type is set to “default” |
| Cannot send MMS | MMS APN missing | Add separate MMS APN using mms2 or mms1 |
| Settings menu not visible on iPhone | Auto-configured by iOS | Restart phone — settings already applied |
| APN saved but still no internet | Package not active | Check balance by dialing *1411# and activate a package |
| Internet works but very slow | Package expired or data finished | Dial *1411# to check remaining data |
How to Check if Mobily Internet is Working
- Dial *1411# to check your remaining data balance
- If balance is zero, activate a new package by sending the code to 1100
- If balance is available but internet is not working, check APN settings using the steps above
- Contact Mobily customer care at 1100 if the problem continues
Frequently Asked Questions
What is the Mobily APN for prepaid users in Saudi Arabia?
The correct APN for Mobily prepaid users in Saudi Arabia is web2. Go to your phone’s APN settings, create a new APN, enter web2 in the APN field, leave everything else empty, and save. Restart your phone to apply the settings.
What is the Mobily APN for postpaid users?
Postpaid Mobily users should use APN: web1. The setup steps are the same as prepaid — go to APN settings, add a new APN, enter web1, save, and restart your phone.
Why can I not see APN settings on my iPhone?
On iPhones running iOS 15 and later, the APN menu is often hidden because the settings are configured automatically by the carrier. This is normal. If your internet is working, no action is needed. If it is not working, try restarting your iPhone first. If the problem continues, contact Mobily at 1100.
My Mobily APN is set correctly but internet is still not working. What should I do?
If the APN is correct but internet is still not working, check that your Mobily package is active by dialing *1411#. You may need to activate or recharge a data package. Also check that mobile data is turned on in your phone settings and that airplane mode is off.
Do Mobily APN settings work on 5G?
Yes. The same APN settings (web1 for postpaid, web2 for prepaid) work on Mobily 4G and 5G networks. Your phone will automatically connect to 5G where coverage is available once the APN is configured correctly.
APN settings are provided for general guidance. If you experience persistent issues, contact Mobily customer care at 1100 or visit any Mobily store in Saudi Arabia. Edited by Ali.