How to Transfer Mobily Balance to Another Number in Saudi Arabia
Running out of balance is annoying, especially when the other person cannot reach a shop to recharge. Mobily’s Credit Transfer service lets you send a small amount of credit from your line to another Mobily prepaid line, so a family member or friend can keep calling and using data.
This guide covers the exact code, the SMS method, the app method, the fees, and the limits. The facts below were checked against Mobily’s official Credit Transfer page on 31 October 2026. This guide is for Mobily-to-Mobily transfers inside Saudi Arabia; sending credit to a number in another country is a separate service and is not covered here.
Who Can Transfer and Who Can Receive?
Both active prepaid and postpaid Mobily customers can send credit, but the receiver must be a Mobily prepaid customer. A postpaid customer cannot transfer credit to another postpaid line. The sender’s line and the receiver’s line must both be registered under a valid National ID or Iqama.
For prepaid senders, there are two extra rules for new lines. The initial balance on a new prepaid line cannot be transferred, and credit transfer is allowed only after the second recharge and after SAR 35 has been used from the balance. The sender must also have enough balance to cover the amount plus the fee.
5 Ways to Transfer Mobily Balance
Use whichever method is easiest for you. All five methods below are listed by Mobily for the same service, so you do not need to try more than one for a single transfer.
| Method | What to do |
|---|---|
| 1. Mobily app | Open the Mobily app and use the credit transfer option. |
| 2. Interactive menu | Dial *123# and press call, then follow the menu to enter the receiver’s number and the amount. |
| 3. Direct code | Dial *123*mobile number*Amount# and press call. Example: *123*05XXXXXXXX*10# |
| 4. My Mobily website | Log in to My Mobily on the Mobily website and use the credit transfer option. |
| 5. SMS | Send a message to 1100 with the receiver’s mobile number, a space, then the amount. Example: 05XXXXXXXX 10 |
After a successful transfer using the direct code, you will receive a notification confirming that the transfer is complete. If you use the SMS method, make sure the number and amount are in one message, separated by a single space, and sent to 1100.
Amounts and Fees
You can only transfer SAR 5, 10, 15 or 20 in one transaction. The amount must be a multiple of 5, so SAR 5 is the minimum per transaction and SAR 20 is the maximum per transaction. You cannot transfer SAR 7, SAR 12 or any other amount outside this list.
| Transfer type | Fee per transaction | Amount per transaction |
|---|---|---|
| Prepaid to prepaid | SAR 0.50 | SAR 5, 10, 15 or 20 |
| Postpaid to prepaid | SAR 1.00 | SAR 5, 10, 15 or 20 |
The transferred balance can only be used for telecom services. It cannot be turned into cash and cannot be used for financial payment transactions.
Daily and Monthly Limits to Know
For both prepaid and postpaid senders, the total transferred amount is capped at SAR 300 per day and SAR 2,000 per month across all mobile numbers registered under the same National ID or Iqama. For postpaid senders, there is one more cap: the maximum transferable amount per receiver mobile number is SAR 150 per month.
Postpaid senders also face three extra restrictions. Transfer is not allowed while roaming, it is not allowed if the postpaid customer has an unpaid bill or has reached their credit limit, and the postpaid line must have been active for more than 6 months. If your transfer fails, check these conditions first, then check that you have enough balance and that the receiver is a prepaid line.
Before you transfer, it helps to know how to check your Mobily balance and data so you do not send more than you can spare. If you need to add credit first, read how to recharge Mobily. To choose the right plan for the receiver, compare Mobily prepaid vs postpaid plans and the site’s Mobily internet package codes list.
Frequently Asked Questions
What is the Mobily balance transfer code?
Dial *123*mobile number*Amount# and press call — for example *123*05XXXXXXXX*10#. You can also dial *123# and follow the menu, send the receiver’s number and amount by SMS to 1100, or use the Mobily app or My Mobily website.
How much can I transfer on Mobily?
You can transfer SAR 5, 10, 15 or 20 in one transaction. SAR 5 is the minimum and SAR 20 is the maximum per transaction. The daily total is capped at SAR 300 and the monthly total at SAR 2,000 across numbers under the same National ID or Iqama.
What is the fee for transferring Mobily balance?
The fee is SAR 0.50 per transaction for prepaid to prepaid transfers and SAR 1.00 per transaction for postpaid to prepaid transfers.
Can I transfer Mobily balance to a postpaid number?
No. The receiver must be a Mobily prepaid customer. Postpaid customers can send credit to prepaid lines only, and postpaid to postpaid transfer is not allowed.
Why did my Mobily balance transfer fail?
Common reasons are an amount outside SAR 5, 10, 15 or 20, not enough balance to cover the amount plus the fee, a receiver who is not on prepaid, or — for postpaid senders — roaming, an unpaid bill, a reached credit limit, or a line active for less than 6 months. For a new prepaid line, transfer is allowed only after the second recharge and after SAR 35 has been used.
Last updated: 31 October 2026
Edited by Ali.